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Roku Xfinity Not Working

Roku is designed to access streaming (media delivered over the internet) media from different online outlets. Having Roku to access streaming media, you can watch your favorite TV shows immediately without waiting for downloading or for the time that a show comes on the air as with normal cable programming. Roku Streaming Players and the Roku Streaming Stick 4K are easy to set up and easy to use. If you have Comcast Xfinity Internet service and Xfinity Stream, and Roku is not working, it is extremely frustrating and concerning. Read on to learn more about how to troubleshoot this issue to fix the problem quickly.

If your Roku Xfinity is not working, first make sure that your Xfinity device is working properly and is connected. Make sure that the streaming is also working correctly. Check for any general issues with all your hardware.

Man frustrated at TV

Roku Xfinity App Missing Channels

Hand holding remote changing channels on TV

It is very upsetting to want to view some of your favorite programs and then to find that your Xfinity Stream App is not showing all your channels. Usually, this is because of something that is blocking you from connecting with these channels.  Fortunately, careful and rapid troubleshooting can lead to a quick solution to this issue.

If your Roku Xfinity is not working and your Roku Xfinity App is missing channels, restart the Roku Xfinity App and reboot your Smart TV by first minimizing the app to the System Tray and then exiting the app. Then, open the Windows menu and complete the reboot.  

You can also try to re-log into your Xfinity account by clicking on the Cogwheel icon and then select Login. Then you will be sent to the Login Screen. Login and then see if the missing channels are appearing again.

Roku Xfinity Not Full Screen

Woman and man couple angry watching TV

If you are using a Roku device on a Smart TV and are spending a lot of money every month for a high- level Xfinity package with almost every channel imaginable, it is absolutely maddening to see that some of your favorite channels like HBO are showing up on your TV screen in a tiny box with black borders that you can barely see.

If your Roku Xfinity is not working and your Roku Xfinity is not full screen, and if your cable box is using a HDMI port, switch the connections and attach the Roku to the cable box port and the cable box to the Roku port. Then reboot both devices and recheck the screen aspect ratio.

Roku Xfinity Stream Beta Install Failed

Angry black man arms raised at living room TV

The Roku Xfinity Stream Beta Channel allows you to stream programs and media from Xfinity via your Roku Device. If the installation of the Beta App fails, you may need to reinstall it. If the problem persists, take the troubleshooting steps as outlined below.

If your Roku Xfinity is not working and the Roku Xfinity Stream Beta Install Failed, enter the Xfinity App. Go to Settings and then to the Account Tab. Find the Sign Out Options. Now, click on Sign In. Enter your Xfinity Credentials and then sign in.

Now, go to the Xfinity Beta Channel and see if you still have the problem. If so, check your internet connection. If you have a poor internet connection, this could also slow down your Xfinity Beta Channel.

You can also try to relocate your Router into the same room with your Roku Device to avoid any interference between the two devices.

If this still doesn’t solve the problem, do a reset of your Modem and Router. Turn off the router and unplug the power cable. Then plug the power cable back in.

As another potential solution, Power Cycle the Roku Device by using the Remote to turn it off. Then, unplug the power cord from the wall socket and wait for from three to five minutes. Now, plug the power cable back into the wall socket.

You can also check for any software updates for your Roku device by going to Settings and then Software Update. Then go to Software Updates and be sure, if there is one to download, that you download it and then install it properly.

Roku Xfinity Stream Not Working

Confused man wondering why TV is not working

Xfinity Stream on Roku gives access to online movies, online demand series and movies and two hundred TV Channels that are live. When the Roku Xfinity Stream is not working, it can cause havoc in your family’s viewing patterns. Careful troubleshooting can alert you to the cause of the problem so that you quickly fix it to get back to your normal TV viewing.

If your Roku Xfinity is not working and your Xfinity Stream is not working, make sure that your Roku device is linked to the same wireless device as your Xfinity device. Then, restart the Xfinity Device. Now, restart your Roku device.

Roku Xfinity Channel Install Failed

White man and woman using remote to look for something to watch on TV

If your Roku Xfinity Channel Install fails, it is no time to give up on enjoying your favorite streaming media. You can simply sign in again to Xfinity Stream to take the necessary steps to resume your normal viewing routines.

 If your Roku Xfinity is not working and your Roku Xfinity Channel Install failed, sign in to the Xfinity Channel App from the Roku Channel Store.  Select Xfinity Stream and select the Streaming Channels Option. Click on Add channel.

Roku Xfinity Live TV Not Working

Frustrated woman with hands up staring at static TV screen

If you are looking forward to enjoying your favorite live TV shows and your Roku Xfinity Live TV is not working, careful troubleshooting can establish the cause of this issue so that you can once again view live TV without interruption.

If your Roku Xfinity is not working and your Roku Xfinity Live TV is not working either, open the Xfinity Stream App and make sure that you have WiFi or cellular connectivity. If you are not connected to your WiFi network, reconnect to your wireless network.

Roku Xfinity App Error

Teenage girl sitting on floor staring at black TV screen

Roku Xfinity App errors are usually due to a problem with connectivity or to a software problem. This problem can usually be rapidly resolved by either recreating the network connection or reinstalling the app.  

If your Roku Xfinity is not working and you are getting a Roku Xfinity App Error, disconnect the Roku from Xfinity for about ten minutes. Then, reconnect them and wait an additional five minutes. Now check if proper streaming has begun again.

Roku Xfinity Stream Not HD

Man and woman sitting on sofa fighting over what show to watch on TV

If you are having a problem with super poor video quality from a streaming outlet such as Netflix which is not streaming in HD as it usually does on your Xfinity platform, this is usually due to a system glitch in the Xfinity Stream App on Roku.

Copyright article owner is for this article. This post was first published on January 21, 2022.

If your Roku Xfinity is not working and your Roku Xfinity Stream is not in HD, uninstall and then reinstall the Roku Xfinity App on your Roku. Now, restart your TV and see if the Roku Xfinity Steam is now in HD again.

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ReadyToDIY is the owner of this article. This post was published on January 21, 2022.

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