The remote control is a device that has revolutionized the way people watch TV, allowing users to control their televisions from the comfort of their favorite seat without ever having to get up. If you own a Samsung TV remote, what do you do when it is not working?
If your Samsung TV remote is not working, be sure that new batteries are not needed and that any replaced batteries are high-quality, follow the proper process for connecting the remote, complete a few different types of power resets, or reset the TV or remote, among other solutions.
Although many TVs can be controlled manually by pressing control buttons on the side or back of the television, there are few things as inconvenient as having to get up to change the channel, move the volume, or turn the TV off. When you own a Samsung TV, the remote that comes with the television is your quick route to being able to control your TV with ease. However, if you find that your Samsung TV remote is suddenly not working, take a look below.
Samsung TV Remote Not Working
When it comes to remote issues, there are general issues and there are also more specific problems. For those of you that find yourself in a position of a more general remote control issue with your Samsung TV, there are a few things you need to try first before getting into more intensive troubleshooting methods. Therefore, take a look below if you need a general fix for your remote control to get it back into working order with a few simple tricks.
If your Samsung TV remote is not working, the first thing you need to check is if the batteries within the remote control are functioning. It is also important to ensure that the batteries in your remote are high-quality, as low-quality batteries may not supply enough power to project a signal.
To see if the batteries in the remote control are the reason for it not working properly, either remove them and test them on another device or simply replace them with higher-quality batteries and try your remote again. It is also important to ensure that you have placed the batteries in the remote properly, being sure to match the negative and positive sides of the battery with the negative and positive sides of the inserts within the remote control.
TV Remote Won’t Pair/Connect or Stay Paired/Connected
When you first get a Samsung TV, there will be a remote control that comes with the model so that you can control your TV with ease. Once you find the remote, you will usually have to pair or connect it with the TV so that the remote is able to recognize the device and thus, work along with it. Whether you have a new TV or are trying to pair a new Samsung remote, what do you do if the remote won’t pair or will not stay paired once the process has completed?
If your TV remote won’t pair or connect or will not stay paired, be sure that you are first connecting it properly. To do this, point your remote at the remote control sensor on your TV, press and hold down the ‘Return’ & ‘Play/Pause’ button for three seconds and your remote will begin to pair.
If you have successfully connected your remote with this pairing sequence, but your remote will not stay continually paired or connected, it may be that your TV needs to be updated with the latest firmware. To do this, go to ‘Settings’ > ‘Support’ > ‘Software Update’ > ‘Update Now’ and then new updates will appear and start to automatically download. Once the update has downloaded, it will install, so be sure to allow plenty of time to complete without interruption.
Samsung Remote Keeps Saying Not Available
When you try to pair your Samsung remote to your TV, you will go through the process of pairing that was previously mentioned and should be met with a successful pair once completed. However, if you properly pair your remote control but are faced with a message reading that the remote is not available, what could be the cause of the issue and how can you fix it? Take a look below to get rid of the ‘Not Available’ message on your TV.
If your Samsung remote keeps saying that it is not available, turn your television set off and allow it to completely drain of power. Once this is completed, turn the TV back on and simultaneously hold down the ‘Return’ and ‘Play/Pause’ button on the remote control as the TV starts back up.
Once you have completed this process, try pairing your remote with your TV again (this process can be found in the previous section titled “TV Remote Won’t Pair/Connect or Stay Paired/Connected). After you have completed the pairing process, you should be met with a message on the screen of your Samsung TV that reads ‘Pairing Complete,’ which will allow you the ability to control your TV through your Samsung remote control.
Samsung TV Doesn’t Respond to Remote
When using your Samsung TV remote, you may notice that with each button you press, there is a change in the signal indicator on the bottom of the TV or within the remote itself if you have an older version. This light change confirms that your TV has received a signal from your remote control and will thus, lead to your TV to mimic the action you have requested. If you have a Samsung TV, but it will not respond to the remote, continue reading.
If your Samsung TV doesn’t respond to the remote control, one of the most common issues is that there are batteries within the remote that have expired or are not good-quality batteries. If you replace the batteries and the remote is still not working, there could be an issue with the signal.
Once you have confirmed that the batteries are not the issue, be sure to check that there is nothing obstructing the transmitter of your TV. This is typically located at the bottom left or right-hand corner of the TV and if there is anything in front of it, it will cause your remote to act as if it is inoperable. Be sure that soundbars do not cover the area, that there is no decor or other items in front of it, then try once again to see if the TV responds to your remote.
Samsung Smart TV Not Available Message
If you’ve ever encountered a “Samsung Smart TV not available” message on your television screen, you’re not alone. This is a common issue that many Samsung Smart TV owners face, and it can be frustrating when you’re trying to access your favorite shows or movies. There are a variety of reasons why you might be seeing this message, ranging from connectivity issues to problems with your TV’s software.
The “Not Available” message on a Samsung Smart TV usually appears due to problems with the remote control or network connectivity. This issue can be resolved by restarting the TV, resetting it to factory settings, updating the firmware, checking internet connectivity, and replacing or repairing the remote control.
Samsung TV Remote Won’t Change Channel or Keeps Changing Channel
If you have a Samsung Remote control, one of the most important functions of that remote is to be able to change from one channel to the next without having to use the buttons on your TV to complete this function. If you are using your remote and notice that it will not change the channel, or even worse, that the channels keep changing without any action from you, you may be wondering how to resolve the issue. Take a look below to find the fix.
If your Samsung TV remote won’t change the channel or if channels keep changing on your TV, it could be that your TV needs to be reset. To do this, unplug the TV directly from its power source and allow it to sit for a few minutes. This will cause the TV to reset and may help the remote connect.
If this does not work and your remote is changing channels on its own, check to make sure that no buttons are stuck on the remote. To do this, go through each button and make sure that every single one is able to press down and come back up with ease. Also, ensure that your remote is free of any sticky substances that may cause the buttons to stick. To clean your remote, use a q-tip and rubbing alcohol to go around each button.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on July 15, 2021.
Samsung TV Remote Power Button Not Working
Just as important as the ability to change the channels on your Samsung TV is the ability to turn your TV off and on. Not only does this allow users the convenience of being able to control their TV from where they sit or stand, but it also is an essential aspect to saving energy and keeping your usage down when you are not watching the screen. If you go to use your remote and notice that the power button is not working, continue reading below.
If your Samsung TV remote power button is not working, test that the remote is working by using the camera on your phone. You will turn the camera on, point it towards the TV, press and hold a button on your remote, and see if there is a flashing light at the end of the remote.
Once you see a light, try pressing the power button and check to see if a light appears here. If no light appears, it is likely that the mating contact surface has been distorted or dirtied somehow and needs to be cleaned. To do this, open the remote and clean the mating contact beneath the power button to allow the button to press easily and thus, make contact, causing your TV to turn off and on through your remote control.
Have a different brand smart tv? Please check out our article on Smart TV Remote Not Working to find your specific TV brand.
Samsung TV Remote Sensor Not Working
The sensor on your Samsung remote control is what is the connecting piece to the ability of your remote to control your TV. If the sensor does not work, there is no way that you will be able to control your TV from this device, making it rather frustrating when the sensor suddenly stops working. If you notice that the sensor on your remote is not working, take a look below to find a few troubleshooting methods to get things back to working as they should.
If your Samsung TV remote sensor is not working, try completing a different version of a power reset on your TV. To do this, unplug your TV directly from the power outlet and press and hold the power button, the power button on the TV itself, for 30 seconds. Then, reconnect and try the remote again.
If you have completed this power reset and you are still having problems with the sensor on your remote not working, check to see if there are any electronic devices or lights that are near your TV that are turned on. More specifically, are there any items like this that are in the direct line of the sensor on the TV. If your answer is “Yes,” either move those items or turn them off to avoid any type of signal interference from the devices.
You might want to check out the article samsung tv won’t turn on.
Samsung TV Remote Pointer Not Working
It can be so frustrating when you sit down to watch one of your favorite movies, but notice that the pointer on your remote control is not working. The pointer on the remote is what relays the signal from your remote directly to your TV, therefore, it must function properly in order for the remote to work at its full capacity. If you are trying to turn on or change the channel on your remote but the pointer is not working, what can you do to fix it?
If your Samsung TV remote pointer isn’t working, try moving closer to the TV to see if the closer proximity picks up the signal coming from your remote. If it does, then there is an issue with the batteries in your remote. Replace them with high-quality batteries and see if this resolves your issue.
If replacing the batteries does not cause the pointer to work, try resetting the remote. To do this, take the batteries out of the remote and hold down the power button for 8 seconds. Once those 8 seconds have passed, release the button, reinsert the batteries, and see if the pointer on the remote control works. Again, be sure that you are replacing the batteries with high-power batteries that will allow for a strong signal.
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ReadyToDIY is the owner of this article. This post was published on July 15, 2021.