There are so many options when it comes to streaming content on your Samsung TV, but for those that want no-fuss channels through a satellite service, many have chosen DIRECTV. When DIRECTV is not working, what can you do to fix the problem?
If DIRECTV is not working on your Samsung TV, make sure that your TV is compatible with the ATT TV application,
Using the number one satellite service in the United States gives Samsung users the ability access to all of their favorite channels, sports, and news options right at their fingertips, without ever having to use a secondary streaming service to get the content they want. DIRECTV allows users to choose what they want to watch as well, so when this service stops working, a solution must be found. Take a look below to find the right fix for your problem.
Samsung DIRECTV Not Working
When you turn on your Samsung TV, you have the option to navigate through the Smart Hub to find all of the best apps available to you with the click of the ‘Home’ button on your remote control. However, if you are someone who likes the ease of apps as well as the convenience of a satellite service, DIRECTV can be a great addition to your long list of available content. If you power on your television and notice that DIRECTV is not working, what can be done?
If DIRECTV on your Samsung TV is not working, first, be sure that your TV is compatible with the ATT TV application. Compatible receivers for the ATT TV application are the DIRECTV HD DVR receiver (HR 21 and newer), the Genie (HR34, C31 and newer), and the DIRECTV HD receiver (H21 and newer).
Samsung TV DIRECTV Not Connecting
To connect any application to your Samsung TV, you must be connected to a stable network that not only functions properly with other devices, but has a strong enough connection to download and run those apps without issue. If you are able to find the DIRECTV application on your Samsung TV, download it with ease, see that it has installed, but notice that it will not connect, take a look below to find out how to get the app connected and running.
If DIRECTV on your Samsung TV is not connecting, check that your TV is connected to a network. To do this, select ‘Settings’ on your TV and click ‘Network.’ Then, click ‘Network Status’ and look for three dots between the image of your TV, the router, or your internet to verify a connection.
DirecTV App Not Working On Samsung TV
When the DirecTV App is not working on a Samsung TV, a common issue is outdated software. To resolve this, ensure both the TV’s firmware and the DirecTV App are updated to the latest versions through the TV’s settings and the app store, respectively.
Another possible reason for the DirecTV App’s malfunction on a Samsung TV could be due to network connectivity issues. To fix this, try resetting your home Wi-Fi network. Disconnect the TV from the network, restart your Wi-Fi router, and then reconnect the TV. This often resolves minor connectivity glitches that may hinder the app’s performance.
Compatibility issues can also cause problems with the DirecTV App on Samsung TVs. If your TV model is older, it might not support the latest version of the app. In this case, try installing an older version of the DirecTV App that’s compatible with your TV model, or consider using a streaming device that supports the app.
Samsung TV Won’t Recognize DIRECTV
DIRECTV is available to many Samsung TV owners through the ATT TV application, which allows an easy connection with the simple download of an app. However, if you have a TV model that does not support the app, you will have to use DIRECTV through an HDMI port. With this device, your TV will have to recognize the device in order to get through the setup process and gain access to the content within it, making it rather difficult when your TV does not recognize it.
If your Samsung TV won’t recognize DIRECTV, check to see if there are any available software updates on your TV. To do this, from your remote control, go to ‘Settings’ > ‘Software Update’ > ‘Update Now.’ Once you select ‘Update Now’ any available updates will automatically ensue.
Samsung TV DIRECTV Not Found
By going through the Smart Hub on your Samsung TV, you have the ability to find apps that are already listed from within its interface as well as search for other applications that you may want to download. If you are trying to download DIRECTV to your Samsung TV but are not able to find the app, you may be wondering why it is not showing up in your available apps list. If you cannot find DIRECTV on your Samsung, what could be the cause?
If DIRECTV cannot be found on your Samsung TV, it is likely that you do not have a TV model that is compatible with the application. Compatible TV models can be found in the previous section titled “Samsung DIRECTV Not Working.” If this is the cause, you can access DIRECTV through a cable box.
Samsung TV DIRECTV No Sound
If you are able to find the DIRECTV app, can download it without issue, see that it has installed properly, and are able to access the content within the app with ease, you may be thinking you are out of the woods when it comes to potential problems. However, some Samsung owners have found that once they try to start playing content from DIRECTV, that no sound comes from the satellite service. If DIRECTV has no sound on your Samsung TV, continue reading.
If DIRECTV has no sound on your Samsung TV, be sure that all audio and videos are properly connected to your TV if you are using another sound system outside of your TV. Then, press the ‘TV Input’ button on your remote and scroll through the different HDMI inputs to get sound back.
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Samsung TV Won’t Turn On/Off With DIRECTV Remote
If you are using the DIRECTV cable box, this device will also come with a specific remote control which is used to operate DIRECTV without any workaround from other remote controls. This allows easy access to the content from within the app, but it is also imperative that the remote, at the very least, is able to turn your TV on and off with the click of the power button. If your Samsung TV will not turn on or off through the use of the DIRECTV remote, what can you do?
If your Samsung TV won’t turn on or off with the DIRECTV remote, place high-quality batteries in the remote. If your remote still isn’t working, reset it by pressing the ‘Reset’ button on the remote, waiting 15 seconds, unplugging your receiver for 15 seconds, then trying the remote again.
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Samsung TV DIRECTV Remote Won’t Pair
When setting up your DIRECTV remote control, you will have to pair it to your Samsung TV so that it can recognize the device and thus, allow the device to operate the TV. This parking process should only take a few minutes, sometimes even seconds, before it is completed and you can start controlling your TV with ease. However, if you go to pair your DIRECTV remote to the TV and notice that it will not complete the pairing process, take a look below to find the fix.
If your DIRECTV remote won’t pair with your Samsung TV, it may be helpful to reset your DIRECTV receiver and restart the pairing process. To do this, find the red button that is located on the side of the DIRECTV cable box or within the card door and hold it down until the restart begins.
ReadyToDIY is the owner of this article. This post was published on July 17, 2021.