You can add Paramount Plus on Xfinity with a compatible streaming box and any level of Xfinity internet service. Check the Paramount Plus website for specific model information. You will also need to purchase a monthly or yearly subscription to Paramount.
If the Spectrum TV App is not showing all the channels, first check if you’re on a kids account with parental controls enabled. Also check to see if any trial subscriptions have expired. You can switch to the main account to access all channels and pay for subscriptions.
To reset your Xfinity WiFi/router, locate the ‘Reset’ button on the box or router. When you have located this button, press and hold it for five consecutive seconds. Once this time has passed, release the reset button and the process will start and complete fully within a matter of minutes.
To reset your Spectrum WiFi/Router, start by unplugging the modem first. After this has been unplugged, turn off the router, plug the modem back in, wait for two minutes, turn the router back on, and wait for two minutes more. This will reset your Spectrum WiFi connection.
To reset your setup box, you will need to unplug the receiver first. Leave it unplugged for approximately 10 seconds, and then plug it back in. After you’ve plugged the receiver back in, it will be time for you to press the reset button on the receiver.
If the DIRECTV remote is not responding, make sure the batteries are working. Replace the batteries with fresh alkaline batteries. Gently clean the battery terminals with a Q-tip and rubbing alcohol, removing any dirt that could affect the connection.
Restart both your TV and DirecTV device by unplugging or turning them off at the wall outlet and wait for 1 minute before plugging them back in or turning them back on at the wall outlet. If that doesn’t fix the sound not working, next turn off Dolby digital audio in the settings, explained below.
Any time you are having XFINITY sound problems, it may be a balance between the TV volume and the box volume. Access the settings menu and make sure you have things pointed to the proper device. Turn up the volume to full on the TV and adjust the volume as desired on the secondary device.
If the Dish remote will not control or change the TV volume, check the cable connections. A loose cable connection will disrupt the communication between the receiver and the TV. Also, make sure the cables are connected to the right ports of any other electronic devices.
As a general rule, if your DISH TV does not connect to the internet, check the cables on both your TV and receiver. The cable that affects the internet connection is the LNB cable. Make sure that it is connected at both ends. It should connect to your DISH receiver through the ‘sat in’ port.
If Netflix on Xfinity isn’t showing up, isn’t available, or can’t be found, it could be that your Xfinity box is not compatible with the app. To see if your Xfinity box is compatible, press the ‘Xfinity’ button on the remote > ‘Apps’ > highlight and click the app icon, then see if Netflix appears.
Firmware bugs are the main cause for the Spectrum TV app not working on an Apple TV. Therefore, you should keep the app up to date. Poor internet connection, insufficient space, or using the app away from home can also cause problems. Spectrum does not work on 1st, 2nd or 3rd generation Apple TVs.
If your DIRECTV remote won’t pair with your Samsung TV, it may be helpful to reset your DIRECTV receiver and restart the pairing process. To do this, find the red button that is located on the side of the DIRECTV cable box or within the card door and hold it down until the restart begins.
If your Samsung TV Xfinity remote is not working, press and hold any button on the remote control and see if the LED light flashes on it. If the light does not flash, this means that the batteries need to be replaced. Be sure to replace them with high-quality batteries to ensure optimal function.